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n3treaper
Explorer

R81 - SmartLog Attempting to Read From Incorrect Log Server

TAC has been no help so far, so wondering if anybody else has run into this.

Upgraded management/dedicated log server/dedicated smart event serverfrom R80.40 to R81.  Since then, Management is attempting to read logs from a non-existent log server.  DENEWARDOFW1 is a Security Gateway and does not have the logging blade enabled.  There are no log files on SmartLog from this gateway and checked every single object and no objects have it set as a log server.  Not sure why this is even showing up.

logging.pngblades.png

 

If I don't disable DENEWARDOFW1 in the logging and monitor tab, I get "requested object not found" with no logs.  It seems it's defaulting to this "log server" as the Smartlog on the rules themselves get the same error.  Everything works fine on the logging and monitor tab if I disable DENEWARDOFW1.

log_server.png

logerror.png

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1 Reply
Amir_Senn
Employee
Employee

1) Logging should definitely be off on the security GW itself

2) Make sure to use the install database command on all the servers post upgrade.

3) If the other stuff won't help, please try to restart the indexer on your servers with " stopIndexer ; startIndexer "

Kind regards, Amir Senn

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