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Perry_McGrew
Contributor

Infinity Threat Protection Policy does not Display in Smart Console

I have a TAC case open but I'd thought I'd post here to see if anyone has any ideas.  I am on R81 JHF 23 on all Gateways & JHF 27 on the Mgt server.   I have 7 CP-3200's all defined to use Infinity Threat Protection.   However, when I select it from the left side, all I get is the infamous "spinning circle".   The CP TAC assigned to the case has verified and seen this issue.  After some unsucessful troubleshooting attempts, they have a Export in the lab to duplicate.   My SmartConsole is current 550 build.  

Thx

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Tal_Paz-Fridman
Employee
Employee

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the_rock
Leader
Leader

When did you notice this issue? Does it happen if you try another PC with smart console, or reinstall it on your current machine? I know once I saw similar issue when trying to modify https inspection legacy stuff and it was guidbedit setting that was inadvertently modified...

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