Failed to connect server 2

[J_L]

Hi Team, 

Can you help me about my problem? the problem is i always got "Failed to connect to server 2" when i'm performing migrate import of database on all upgrade process like upgrade via clean install and fresh installation. The upgrade is from R80.30 to R80.40. Please help me ..thank you in advance. 

Here is the screen shoot of the error i got: 

[_Val_]

Check if R80.40 server is up

[J_L]

Hi VaL,

Thankyou for the swift reply

Yes R80.40 server is up but still  I encounter that error on importing database.

Thank you and keep safe

[_Val_]

Check the CPM process is up by running $FWDIR/scripts/cpm_status.sh 

If you cannot figure out why it fails, open a service call with TAC

[PhoneBoy]

Hi, what precise command did you use to perform the migrate export/import?

[J_L]

HI val,

Ive used this command for migrate export and import:

# ./migrate_server export -v R80.40 -skip_upgrade_tools_check /home/admin/<name of the backup.tgz>
#./migrate_server import -v R80.40 -skip_upgrade_tools_check /home/admin/name of the backup.tgz

[PhoneBoy]

Make sure you have the absolute latest version of the migration tools:
https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...
See also the following for troubleshooting: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

[shlomip]

@J_L ,

Can you send the /var/log/upgrade_import.26Jun2020...

file that is mentioned in the screenshot you added?

so we can examine it?

@Itai_Minuhin,  @mila_kamhin 

[AndréTinoco]

Sorry to revive this thread.
Were you able to solve this? I'm having the exact same issue..

It fails after migrating the first DMS..