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Beratk66
Explorer

Checkpoint 80.40 managment failure to upgrade

We have upgraded today our gateway checkpoins but the managment checkpoint gives some errors:

 

The package failed to install at Wed Mar 16 13:40:37 2022
Reason of failure: There was a problem while creating backups for the files being updated. Please try again. If the issue persists, please contact Check Point Technical Services for further assistance.More Info: The location /opt/CPda/backup/CheckPoint#CPUpdates#All#6.0#5#1#BUNDLE_R80_40_JUMBO_HF_MAIN#87/LastTake of the 'last take' backup does not exist..

 

I've tryed few solutions what I found on Checkpoint but seems like not working. I've took directory of correct working checkpoints. 

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5 Replies
_Val_
Admin
Admin

It seems that the JHF package is missing in the repository. Try re-downloading R80.40 Jumbo 87 with cpuse. If you still fail to upgrade after that, ask TAC to assist.

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Beratk66
Explorer

Dear it didnt help really I still get the same message:

 

 

 

The package failed to install at Wed Mar 16 13:40:37 2022
Reason of failure: There was a problem while creating backups for the files being updated. Please try again. If the issue persists, please contact Check Point Technical Services for further assistance.More Info: The location /opt/CPda/backup/CheckPoint#CPUpdates#All#6.0#5#1#BUNDLE_R80_40_JUMBO_HF_MAIN#87/LastTake of the 'last take' backup does not exist..

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G_W_Albrecht
Legend Legend
Legend

I would try a migrate_server export and fresh install !

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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_Val_
Admin
Admin

That also might be a good option

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_Val_
Admin
Admin

Please open a TAC case for this

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