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pfinksai
Participant
‎2022-03-14 12:49 AM

CPM Does'nt work

Hi All,

 

CPM is not working. cpstop; cpstart doesn't work. It keeps rebooting itself but cannot be Established. There is no information in the cpm.elg file either.

Thanks

Preview file
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5 Replies
_Val_
Admin
Admin
‎2022-03-14 12:57 AM

When you say "no information", what do you see in cpm.elg? Nothing at all?

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G_W_Albrecht
Legend Legend
Legend
‎2022-03-14 01:45 AM

Looks like a grave issue, did you contact TAC yet ?

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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Tal_Paz-Fridman
Employee
Employee
‎2022-03-14 04:56 AM

Hi

Can you try to tail cpm (tail -f $FWDIR/log/cpm.elg) and then in parallel run cpstop and cpstart (or just cpstart or the relevant cpwd_admin command for cpm)

Share the output here or you can contact me directly at tfridman@checkpoint.com

Thanks

 

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pfinksai
Participant
‎2022-03-14 05:13 AM
In response to Tal_Paz-Fridman

We tried this, but nothing changed in cpm.elg.

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the_rock
Legend
Legend
‎2022-03-14 06:47 AM
In response to pfinksai

Can you attach cpm.elg here, so we can review it quick? By the way, when did this issue happen?

Andy

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