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pfinksai
Participant

CPM Does'nt work

Hi All,

 

CPM is not working. cpstop; cpstart doesn't work. It keeps rebooting itself but cannot be Established. There is no information in the cpm.elg file either.

Thanks

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5 Replies
_Val_
Admin
Admin

When you say "no information", what do you see in cpm.elg? Nothing at all?

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Looks like a grave issue, did you contact TAC yet ?

CCSE CCTE CCSM SMB Specialist
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Hi

Can you try to tail cpm (tail -f $FWDIR/log/cpm.elg) and then in parallel run cpstop and cpstart (or just cpstart or the relevant cpwd_admin command for cpm)

Share the output here or you can contact me directly at tfridman@checkpoint.com

Thanks

 

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pfinksai
Participant

We tried this, but nothing changed in cpm.elg.

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the_rock
Legend
Legend

Can you attach cpm.elg here, so we can review it quick? By the way, when did this issue happen?

Andy

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