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Anuj_Kumar
Participant
‎2017-07-27 10:00 AM

After Upgrade Managment server into R80.10 all gateway cluster showing IPS license Isusue

After upgrade our both management servers into R80.10.all gateway showing IPS license Issue menas No lic for ips. but when we see in smart update its showing IPS blade lic as well

We have NGPT lic on all gateway 

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7 Replies
PhoneBoy
Admin
Admin
‎2017-07-27 12:36 PM

The real test is what cplic print says from the gateways.

If it shows the contract as active, you're good and this is merely a cosmetic issue.

I'd open a case with the TAC to aid in identifying the root cause of this cosmetic issue so it can be fixed.

Naama_Specktor
Employee
Employee
‎2017-07-30 04:39 AM

Hi,

I will appreciate your update , was the issue solved?

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Anuj_Kumar
Participant
‎2017-08-10 10:10 AM
In response to Naama_Specktor

Need to run 

#contract_until mgmt on all gateway for update license then issue has been resolved

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Alain_Ikula
Contributor
‎2018-04-29 04:16 AM
In response to Anuj_Kumar

Hi Anuj,

I have the same problem. Before I open a TAC ticket, I want to understand what you really did to solve this problem. I can't find the command you mentioned. Can you explain please ?

Thanks in advance for your help.

Regards,

Alain

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PhoneBoy
Admin
Admin
‎2018-04-29 08:37 AM
In response to Alain_Ikula

He means contract_util.

Execute with no options to see usage.

Alain_Ikula
Contributor
‎2018-04-29 11:32 PM
In response to PhoneBoy

Thanks so much Dameon, you saved my day Smiley Happy. Keep up the good work !

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Alain_Ikula
Contributor
‎2018-04-30 01:34 PM
In response to Alain_Ikula

For those that could have the same issue in the future, just make sure that the contract file is imported on the SmartCenter. Then on the gateways, issue the command #contract_util mgmt. This should solve your issue. In my case, it was solved for 9 gateways out of 10 that are enforcing IPS. For the for the last one, it didn't work. I had to import the contract file on the gateway itself.