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kamilazat
Collaborator

Gateway doesn't show up on MHO GaiaPortal

Hello all.

We are trying to add a new gateway to an existing Maestro environment. Currently each security group has 3 gateways with licenses and work perfectly fine, but when trying to add a new gateway doesn't work.

- We installed R81.20SP

- lldpctl on MHO shows the device, but it doesn't show up in the Unassigned Gateways section.

- We already checked the cables and other functionality. 

- auto-clone is enabled on the SMO Master.

We are trying to add new gateways to both security groups and the same issue appears for both sides. No error messages in /var/log/messages on MHO.

Where else shuld we look?

 

Cheers!

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Daniel_Szydelko
Advisor
Advisor

Hello,

At this stage you need to be sure that:

- new SGM has properly installed correct SP software version

- downlinks are connected according to sk158652

- particular ports on MHO's are configured as downlink (orch_stat -p -v)

BR

Daniel. 

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