R81 SmartConsole Access issue after install of recent TAKE 81

[Jerry]

Build 564 (new SC was tried), old 563 was attempted as well, same stuff, same error.

my Customer have tried everything, from restarting the CPD to restarting FWM and finally the whole device.

no luck, you have full firewall running, fwd make logs, cod works and your security is in place however, you've got no chance to open your SmartConsole with above error and you have no technical capabilities to bring the FWM alive again. Any clues from the R&D or yourself folks?

Below details of the environment (as usual).:

[Expert@cp:0]# cpstat os

Product Name: SVN Foundation
SVN Foundation Version String: R81
SVN Foundation Build Number: 995000045
SVN Foundation Status: OK
OS Name: Gaia
OS Major Version: 3
OS Minor Version: 10
OS Build Number: -
OS SP Major: -
OS SP Minor: -
OS Version Level:

[Expert@cp:0]# cpinfo -y all

This is Check Point CPinfo Build 914000231 for GAIA
[MGMT]
HOTFIX_R81_JUMBO_HF_MAIN Take: 81
[IDA]
No hotfixes..
[CPFC]
HOTFIX_TEX_ENGINE_R81_AUTOUPDATE
[FW1]
HOTFIX_PUBLIC_CLOUD_CA_BUNDLE_AUTOUPDATE
HOTFIX_NGM_DOCTOR_AUTOUPDATE
HOTFIX_WEBCONSOLE_AUTOUPDATE
HOTFIX_R81_JUMBO_HF_MAIN Take: 81
HOTFIX_R81_MTA Take: 4
HOTFIX_GOT_TPCONF_AUTOUPDATE
HOTFIX_GOT_TPCONF_MGMT_AUTOUPDATE
HOTFIX_TEX_ENGINE_R81_AUTOUPDATE

FW1 build number:
This is Check Point Security Management Server R81 - Build 017
This is Check Point's software version R81 - Build 037
kernel: R81 - Build 037
[SecurePlatform]
HOTFIX_R81_JUMBO_HF_MAIN Take: 81
HOTFIX_ENDER_V17_AUTOUPDATE

***

Any ideas on how to bring the SmartConsole back to live?

[the_rock]

Great job as always mate!