Attachment Issues

[Aman_Choubey]

Hi, team, I have 5600 series box and I am using 77.30 version.

I am facing some Attachment Issue.

when the user wants to attach the file its not attaching.

 what could be the reason and how can we resolve it?

[AlekseiShelepov]

Some more details please.

Attach file to what/where? How it is connected to these appliances? Is it WebGUI of appliances? Is it email/website and some blades are enabled?

[Aman_Choubey]

Hi Aleksei,

whenever I try to attach the document in email(Office 365), it's showing the error.

to use of Thunderbird client proxy is already configured.All the traffic is allowed from the firewall.

[PhoneBoy]

What error is being displayed?

Have you investigated the firewall logs to see if you can correlate any drops/messages to this behavior?