endpoint management server r80.40 is crash

[Vinod_Yadav]

Hi Team,

Actually we don't have backup endpoint management server my storage is crash what I can do without client uninstall new management server is connect my client systems.

GAIA R80.40

Client Ver .87.20

[G_W_Albrecht]

Contact TAC and ask for help!

[Vinod_Yadav]

Hi G_W_Albrecht,

OK Thanks for update.

[Tal_Paz-Fridman]

Do you have any sort of backup (export) of the database to install on a new machine?

[Vinod_Yadav]

Hi Tal_Paz-Fridman,

We don't have any backup what I can do.

[the_rock]

Few question about this, but as @G_W_Albrecht said, you should contact TAC simply due to seriousness of the situation.

My questions:

1) When did this start happening?

2) Any recent changes on the server?

3) Does the reboot help?

4) Any crash in /var/log/crash dir?

Andy

[Vinod_Yadav]

Hi the_rock,

Actually server is very old raid controller is Feld we don't have find out new raid controller form IBM team its not available controller.

IBM V5000

[the_rock]

Understood, but to help you further, I feel like answering those 4 questions I asked may assist better.

Andy

[PhoneBoy]

You can connect the clients to the newly built management server using the Reconnect utility.
TAC assistance will be needed for this: https://help.checkpoint.com