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Don_Paterson
MVP Gold
MVP Gold

Is cpclean still around and supported?

Scenario is to remove a number of SmartConsole instances from a Windows host all in one go, avoiding the manual unistall of each one.

 

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PhoneBoy
Admin
Admin

I believe this is a legacy tool and wasn't designed for this specific purpose.

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G_W_Albrecht
MVP Silver
MVP Silver

This is cpclean.exe from sk38826 CPclean utility for Full Disk Encryption Pointsec PC - version 6.x, 7.x and E80, April 2009 - was used to remove EPS installation from Windows completely. So nothing for SmartConsole, sorry...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist

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jcortez
MVP Silver CHKP MVP Silver CHKP
MVP Silver CHKP

@Don_Paterson 

CPClean is no longer supported with our newer client installs, E80.40, and Smart Dashboard/Console installs since E80.40/R75.40/R76. Please DO NOT USE IT. I will likely cause corruption and make the issue worse than actually help.

CPClean or any cleaner tool we have should no longer be used.


Justin Cortez
Technology Leader | Endpoint Cyber Security Products | Americas Endpoint Team

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jcortez
MVP Silver CHKP MVP Silver CHKP
MVP Silver CHKP

Hi @JPFG 

Please email me directly so I can assist. This would be easier through a remote session so I can see what your dealing with and if your server still exists or not. I can also offer a workaround solution to change the Endpoint Client Uninstall Password on each endpoint client without an Endpoint Server, if this is not known.

Here is my email: jcortez@checkpoint.com


Justin Cortez
Technology Leader | Endpoint Cyber Security Products | Americas Endpoint Team

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28 Replies
PhoneBoy
Admin
Admin

I believe this is a legacy tool and wasn't designed for this specific purpose.

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Don_Paterson
MVP Gold
MVP Gold

OK. Thanks.

 

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the_rock
MVP Gold
MVP Gold

Its an old tool, but if you need it, I can probably get it for you and most likely would help in your case.

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Don_Paterson
MVP Gold
MVP Gold

Not to worry, thanks. It's no big deal. 
I probably have a copy on an old hard drive from 10+ years ago 😄

Regards,

Don

 

 

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the_rock
MVP Gold
MVP Gold

Man, 10 years ago seems like eternity, haha. Anyway, I got it, its from 2013, so if you want it, just send the secure server I can dump it for you. By the way, my little disclaimer, its totally not guaranteed tool will work, so dont shoot the messenger if it breaks anything : - )

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Don_Paterson
MVP Gold
MVP Gold

I have a copy thanks. From 2009 🙂 

the_rock
MVP Gold
MVP Gold

Deal...if you need newer one, let me know.

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G_W_Albrecht
MVP Silver
MVP Silver

Check_Point_Full_Disk_Encryption_CPclean_v80.5.0.zip from 1.9.2014 - contains the 2013 builds of CPClean_FDE.exe and CPClean_FDE.dll.

If it really starts you could uninstall PointSec FDE 6.x, 7.x or E80 completely !

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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JPFG
Participant

If you still have a copy I would most grateful. 

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_Val_
Admin
Admin

@JPFG CPCLEAN tool is obsolete and should not be used. Also, distribution of bynaries out of official channels is not allowed as a violation of EULA.

If you have a real case for this, open a TAC request.

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JPFG
Participant

Thank you for your reply. I would open a TAC but I have inhereted 20 windows 10 pro PCs that have the software installed, Now I could simply reintall all of them.. but if there is a way to uninstall the software that would be great. The company did not keep up with the payments to checkpoint  and the Gentelman that looked after IT has passed away plus nobody knows any passwords in this small business. so I guess im........

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JPFG
Participant

I just need to remove this from those pcs so any help would be amazing

 

version.jpg

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the_rock
MVP Gold
MVP Gold

I read your response to Val and Im truly sorry to hear all that. I would 100% explain the situation to your SE, hopefully they would be able to figure something out.

Andy

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Don_Paterson
MVP Gold
MVP Gold

Not sure, but maybe you could try the method suggested in here, using the Infinity Portal and a 30 day eval. 

https://community.checkpoint.com/t5/Endpoint/Uninstall-Check-Point-Endpoint-Security-without-Uninsta...

 

Building a vm to do on premises Endpoint Management for the procedure might be possible too. 

That's more work than Infinity Portal though. 

https://portal.checkpoint.com/signin 

Click "Don't have an account.." to evaluate. 

 

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/...

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/...

 

the_rock
MVP Gold
MVP Gold

That looks promising...

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G_W_Albrecht
MVP Silver
MVP Silver

Current way to remove this is using  passdialog.exe file - but you need the uninstall password anyway, so clean install is the easiest option i fear...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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the_rock
MVP Gold
MVP Gold

Hey mate,

I asked one of my colleagues who is really good with harmony endpoint and he suggested what I attached in the screenshot...can you see if the option is there from the portal?

Andy

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jcortez
MVP Silver CHKP MVP Silver CHKP
MVP Silver CHKP

Hi @JPFG 

Please email me directly so I can assist. This would be easier through a remote session so I can see what your dealing with and if your server still exists or not. I can also offer a workaround solution to change the Endpoint Client Uninstall Password on each endpoint client without an Endpoint Server, if this is not known.

Here is my email: jcortez@checkpoint.com


Justin Cortez
Technology Leader | Endpoint Cyber Security Products | Americas Endpoint Team
(1)
the_rock
MVP Gold
MVP Gold

You are in good hands, as they say, @JPFG . This is great dude @jcortez you are dealing with. Im POSITIVE he will be able to help.

Andy

the_rock
MVP Gold
MVP Gold

@JPFG 

As @_Val_ has stated, tool is totally obsolete and has been unsupported for over 10 years. If I was allowed to give it, trust me, I would, no issues, but it goes against EULA and Im not here to break any rules, sorry.

You are more than welcome to ask TAC about it though.

Good luck!

Andy

G_W_Albrecht
MVP Silver
MVP Silver

This is software museum, last build 12 years old... Never try this anywhere!

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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the_rock
MVP Gold
MVP Gold

It might be "museum", but it did the job lol

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jcortez
MVP Silver CHKP MVP Silver CHKP
MVP Silver CHKP

@Don_Paterson 

CPClean is no longer supported with our newer client installs, E80.40, and Smart Dashboard/Console installs since E80.40/R75.40/R76. Please DO NOT USE IT. I will likely cause corruption and make the issue worse than actually help.

CPClean or any cleaner tool we have should no longer be used.


Justin Cortez
Technology Leader | Endpoint Cyber Security Products | Americas Endpoint Team
Don_Paterson
MVP Gold
MVP Gold

Thanks Justin.

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the_rock
MVP Gold
MVP Gold

Thats fair, but I tried it before and it DOES work : - )

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jcortez
MVP Silver CHKP MVP Silver CHKP
MVP Silver CHKP

@the_rock 

Although it works please DO NOT USE IT. If it causes an issue we cannot support it since we do not support any cleaner tools any longer and we have no plans to create any new ones. These older tools were not create to understand our newer client architecture and can cause serious damage to the Endpoint Client and the OS to where a reimage may be necessary.


Justin Cortez
Technology Leader | Endpoint Cyber Security Products | Americas Endpoint Team
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the_rock
MVP Gold
MVP Gold

I used it and works fine. I know its unsupported, so I would never bother TAC if something went wrong, trust me 🙂

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G_W_Albrecht
MVP Silver
MVP Silver

This is cpclean.exe from sk38826 CPclean utility for Full Disk Encryption Pointsec PC - version 6.x, 7.x and E80, April 2009 - was used to remove EPS installation from Windows completely. So nothing for SmartConsole, sorry...

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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