Install EDR macOS

[kiikoo15]

Hi,

I’m using macOS with Check Point Endpoint Security version 89.10.6951 installed. The client appears disabled, and the Anti-Malware database isn’t updating, even though I’ve granted all necessary permissions in macOS (System Preferences → Security & Privacy).

Are there any additional commands I can run on macOS to troubleshoot or fix this issue?

Thanks for your help!

Best regards,

[PhoneBoy]

Open the Endpoint Security client and click on Menu in the lower right of the window.
Use the Collect Logs option and review them.

Of course, this could be a function of the blades deployed by your administrator, also.

[the_rock]

You could try:

endpoint client status -> sudo /Applications/Endpoint\ Security.app/Contents/MacOS/Endpoint\ Security -s

check if service is running -> ps aux | grep -i endpoint

if not running, try restart -> sudo launchctl list | grep -i endpoint

manually restarting endpoint ->

sudo launchctl kickstart -k system/com.checkpoint.epwd
sudo launchctl kickstart -k system/com.checkpoint.cptam

force anti-malware database update:

sudo /Library/Application\ Support/Checkpoint/Endpoint\ Security/uninstall_database
sudo /Library/Application\ Support/Checkpoint/Endpoint\ Security/cptam -u

Thats all I got : - )

Andy