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Daniel_Taney
Daniel_Taney inside Capsule Docs a week ago
views 178 4

Capsule Docs & Check Point Courseware

I raised this issue in an older thread where a similar discussion was started but have kind of hit a wall, so I figured it may deserve its own thread. We bought electronic copies of the CCSA/CCSE courseware and I am stuck trying to get the Capsule...
Christine_Chung
Christine_Chung inside Capsule Docs ‎02-13-2019 01:27:16 PM
views 45 4

Capsule Docs Causing Microsoft Excel to Lag

Hello.I have installed checkpoint clients on Windows machines running Microsoft office and when I install the capsule docs blade, Microsoft Excel lags. Is there a way to sort out this problem?
Dmitry_Nesterki
Dmitry_Nesterki inside Capsule Docs ‎02-12-2019 11:36:59 AM
views 131 5

Capsule Docs on Android - can't open study books

Hello.We are unable to open CheckPoint study books in Capsule Docs on Android.We install the app, enter passcode, enter account credentials, tap on "trust the server" message (see attachment) and then get back to passcode. After that we are in a l...
John_Binnington
John_Binnington inside Capsule Docs ‎01-31-2019 03:33:59 PM
views 3656 2 1

Capsule Docs App issues ISWMGR

So I was using Capsule Docs App (not viewer as the performance was shockingly bad).  However, although I could now read my protected content without issue in Adobe, whenever I opened a MS Office application my Cylance protection kicked in for...
Alexandr_Voevod
Alexandr_Voevod inside Capsule Docs ‎12-18-2018 08:40:33 AM
views 321 1 2

Work in authenticated mode (not work)

When the mode is enabled, clients lose contact with the server R77.30.
Frank_Yuan
Frank_Yuan inside Capsule Docs ‎11-12-2018 01:36:33 PM
views 1841 1 1

Unable to install Capsule Docs on windows 10

I am trying to install Capsule Docs on my machine but it keeps failing at the download stage with this error: The installer failed to download all the required files. please check your internet connection and try the installation again.I have chec...
Cindy_Schmidt
Cindy_Schmidt inside Capsule Docs ‎10-15-2018 08:17:42 AM
views 102

What file types are supported by Capsule Docs? May-2018

Did you ever wonder What file types are supported by Capsule Docs? As of today (May-2018), Check Point Capsule Docs support the following file types:1. Office file types.2. Adobe file types (not pro).3. Autodesk AutoCAD file types:&...
Andre_K
Andre_K inside Capsule Docs ‎09-29-2018 12:06:11 AM
views 446 1

MacBook Pro in boot loop after upgrading to macOS Mojave due to Capsule Docs

Hi all, after upgrading my MacBook Pro to the latest macOS Majave the laptop ended in a boot loop. I ended up booting in safe mode en noticed in the crash report that it was referring to Capsule Docs. I ended up uninstalling Capsule Docs via cli w...
Valeri_Loukine
inside Capsule Docs ‎09-24-2018 10:14:45 AM
views 1699 14 1
Admin

Can you even open files with Capsule Doc Viewer on Mac?

Well, this is not a happy post. I was struggling for half a day today, trying to figure why I cannot open a protected PDF today on Mac with  Capsule Doc Viewer. And the only answer I have is: It does not work at all!Some details and scre...
Fabio_Curcio
Fabio_Curcio inside Capsule Docs ‎09-07-2018 03:11:30 PM
views 168 4

Does Capsule docs is supported in terminal server environment?

Capsule docs is supported in terminal environment and vmware horizon or citrix xendesktop?
Daniel_Collins
Daniel_Collins inside Capsule Docs ‎08-29-2018 10:15:28 PM
views 200 1 1

Use of Reverse Proxy for Capsule Docs

Does a reverse proxy have to be used for Capsule Docs? Can I just use a NAT on the firewall limited down to TCP/443?All documentation refers to using a reverse proxy, but I can't see any reason why we can't just use a NAT (other than security reas...
Chiko_Phiri
Chiko_Phiri inside Capsule Docs ‎07-05-2018 10:35:08 PM
views 3430 1

Capsule Docs Protection Failure

Hello, I deployed capsule docs by installing the checkpoint endpoint client with the capsule docs blade enabled. I followed instructions in SmarEndpoint Admin Guide but when I try to protect a document I get the following error: "Protection Failur...
Tung_Nguyen_Son
Tung_Nguyen_Son inside Capsule Docs ‎06-13-2018 09:16:44 AM
views 3382 4 1

Capsule Docs Com Add-ins issue

Dear all, I have issue with capsule docs com add-in which download from capsuledocs.com and use with Microsoft Office 2016 on Microsoft WIndows build 1803. The Com add-in cannot load on startup when start Microsoft office. I try to load manua...
Daniel_Dor
inside Capsule Docs ‎06-06-2018 06:27:10 AM
views 3538 1 1
Employee+

What file types are supported by Capsule Docs? May-2018

Did you ever wonder What file types are supported by Capsule Docs?As of today (May-2018), Check Point Capsule Docs support the following file types:1. Office file types.2. Adobe file types (not pro).3. Autodesk AutoCAD file types:ile Typ...