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Capsule Docs

Check Point solution for Mobile Document Management.

Abderrahim_MABR
Abderrahim_MABR inside Capsule Docs a week ago
views 301 5

MAC OS - Can't open CCSA Manual with Check Point Capsule Docs

Hello,I'm studying for the CCSA cert - and I want to open the file (Manual-CCSA-R80.10.pdf) with Adobe Acrobat DC Reader 2019 on MAC OS Mojava version 10.14I encountered two issues : -  After the installation of CapsuleDocs.dmg (Capsule Docs Editor), i can't find the application in the Launchpad. - I can't open the file with  Adobe Acrobat DC Reader 2019 (message : This document is protected)Has anyone else run into this? 
simsl
simsl inside Capsule Docs 2019-10-12
views 340 1

Android App - Can't open CCSA Manual with Check Point Capsule Docs

Hey,I'm studying for the CCSA cert - and want to via the course material with the Check Point Capsule Docs app to be able to read in on the go.I install the app from the Play Store ("Check Point Capsule Docs"), and open it and set a passcode, and then it leaves me at a screen which says to open the protected PDFs with the app.Doing this, I am prompted to allow the app access to files on the device, which I allow, but then get kicked out of the app with a message "An error occurred when opening this file."I have reinstalled the app, and also redownloaded the file from the link I was provided going to atc,checkpoint.com, and confirmed that the file opens on the Desktop application Capsule Docs Viewer on windows, and when opened on the android device without capsule docs, does open and shows the expected "this document is protected" single page.I have had the same issue with both my OnePlus 6T running Android 9, and my Samsung Galaxy Tab S2 running Android 7.Uploading the file to https://documentsecurity.checkpoint.com/ds-portal/home to view from a web gui seems to hang on the POST request to upload the file, and never manages to get the file visible on the web viewer document list. Has anyone had this issue before and been able to work around it at all? I believe this is an issue with the Android app itself as I borrowed an iPhone 8 to test this, and the iOS app seemed perfectly capable of loading and viewing the file after I completed the login prompts (whereas Android doesn't even ask me for creds!) Thanks.
Daniel_Taney
Daniel_Taney inside Capsule Docs 2019-10-01
views 2796 7 1

Capsule Docs & Check Point Courseware

I raised this issue in an older thread where a similar discussion was started but have kind of hit a wall, so I figured it may deserve its own thread. We bought electronic copies of the CCSA/CCSE courseware and I am stuck trying to get the Capsule Docs Viewer that was designated for use with these eBooks to integrate into Adobe Reader DC (CPDS-Viewer bundle).I followed the installation instructions to the letter on two different Windows 10 machines with the same result. No matter what, I cannot get the documents to open in Adobe Reader. All I get is the single page indicating the document is protected:I am able to view the documents in the traditional Capsule Docs reader, but I have the well documented problem of being unable to print the document in its entirety. So, I know my permissions to access the document are correct and functional. I just can't get this "add-on" to work in Adobe Reader.Has anyone else run into this?Thanks!-Dan
Val_Loukine
inside Capsule Docs 2019-05-06
views 1079
Admin

White Paper - Using Check Point’s Capsule Docs with Data Loss Prevention to achieve IRM

Author: @Jason_Pena  Editing:  @Val_Loukine    Abstract In today’s digital world, protecting your company’s assets is paramount. Hackers are always on the hunt for ways to exfiltrate your data and cause havoc on your network. Whether it is for monetary, political, or personal reasons, there is always a threat to your data. A systematic approach to protecting company data that is used by security- minded people is called Information Rights Management (IRM). With IRM companies practice imposing technological restrictions that governs what users can do with digital media. When a solution designed to prevent you from copying, printing, or even sharing a document you are being restricted using IRM. Finding the right security solution to protect your assets can seem challenging but with Check Point Software, leveraging data loss prevention (DLP) and document encryption (Capsule Docs) your company has the best of both worlds. Therefore, if a document becomes exposed you can rest assured that it will provide zero visibility into what a malicious hacker really wants to see.   For the full list of White Papers, go here. 
dhagemeier
dhagemeier inside Capsule Docs 2019-03-25
views 2504 2 1

Capsule Docs & Check Point Courseware

I am using Capsule Docs, when attempting to save a document in Word (O365) the application will close abruptly, when i disable Capsule Docs, Word works correctly.  Any thoughts?
Christine_Chung
Christine_Chung inside Capsule Docs 2019-02-13
views 1649 4 1

Capsule Docs Causing Microsoft Excel to Lag

Hello.I have installed checkpoint clients on Windows machines running Microsoft office and when I install the capsule docs blade, Microsoft Excel lags. Is there a way to sort out this problem?
Dmitry_Nesterki
Dmitry_Nesterki inside Capsule Docs 2019-02-12
views 2241 5

Capsule Docs on Android - can't open study books

Hello.We are unable to open CheckPoint study books in Capsule Docs on Android.We install the app, enter passcode, enter account credentials, tap on "trust the server" message (see attachment) and then get back to passcode. After that we are in a loop - re-entering passcodes, accounts, "trust" again...We used different phones and tablets, different accounts of engineers who attended official courses - but no avail.Does anyone has the same issue?
John_Binnington
John_Binnington inside Capsule Docs 2019-01-31
views 5122 2 1

Capsule Docs App issues ISWMGR

So I was using Capsule Docs App (not viewer as the performance was shockingly bad).  However, although I could now read my protected content without issue in Adobe, whenever I opened a MS Office application my Cylance protection kicked in for ISWMGR.exe (potential exploit) and rendered my whole office suite unusable.The only option was to uninstall Capsule Docs.Has anyone else experienced the same or similar issue?Windows 10 64bit OS
Alexandr_Voevod
Alexandr_Voevod inside Capsule Docs 2018-12-17
views 1145 1 2

Work in authenticated mode (not work)

When the mode is enabled, clients lose contact with the server R77.30.
Frank_Yuan
Frank_Yuan inside Capsule Docs 2018-11-12
views 2635 1 1

Unable to install Capsule Docs on windows 10

I am trying to install Capsule Docs on my machine but it keeps failing at the download stage with this error: The installer failed to download all the required files. please check your internet connection and try the installation again.I have checked everything, including firewall, anti-virus, etc. uninstalled Capsule viewer etc that could conflict to it. Also tried on a different internet link, no luck. Anyone had the same issue before or knows how to troubleshoot? thanks!  
Cindy_Schmidt
Cindy_Schmidt inside Capsule Docs 2018-10-14
views 1151

What file types are supported by Capsule Docs? May-2018

Did you ever wonder What file types are supported by Capsule Docs? As of today (May-2018), Check Point Capsule Docs support the following file types:1. Office file types.2. Adobe file types (not pro).3. Autodesk AutoCAD file types: ile TypesTarget Application*.DGNAutodesk AutoCAD*.DSTAutodesk AutoCAD*.DWFAutodesk AutoCAD*.DWFXAutodesk AutoCAD*.DWGAutodesk AutoCAD*.DWSAutodesk AutoCAD*.DWTAutodesk AutoCAD*.DXFAutodesk AutoCAD*.FBXAutodesk AutoCADAny new supported file will appear in SK109035.Cindy
Andre_K
Andre_K inside Capsule Docs 2018-09-28
views 1509 1

MacBook Pro in boot loop after upgrading to macOS Mojave due to Capsule Docs

Hi all, after upgrading my MacBook Pro to the latest macOS Majave the laptop ended in a boot loop. I ended up booting in safe mode en noticed in the crash report that it was referring to Capsule Docs. I ended up uninstalling Capsule Docs via cli which resolved the issue eventually. Not sure what version was installed, needed it once for opening Check Point course materials.
Val_Loukine
inside Capsule Docs 2018-09-24
views 3496 14 1
Admin

Can you even open files with Capsule Doc Viewer on Mac?

Well, this is not a happy post. I was struggling for half a day today, trying to figure why I cannot open a protected PDF today on Mac with  Capsule Doc Viewer. And the only answer I have is: It does not work at all!Some details and screenshots are by the link
Fabio_Curcio
Fabio_Curcio inside Capsule Docs 2018-09-07
views 1113 4

Does Capsule docs is supported in terminal server environment?

Capsule docs is supported in terminal environment and vmware horizon or citrix xendesktop?
Daniel_Collins
Daniel_Collins inside Capsule Docs 2018-08-29
views 954 1 1

Use of Reverse Proxy for Capsule Docs

Does a reverse proxy have to be used for Capsule Docs? Can I just use a NAT on the firewall limited down to TCP/443?All documentation refers to using a reverse proxy, but I can't see any reason why we can't just use a NAT (other than security reasons)