AnsweredAssumed Answered

GotoAssist doesn't work when Inspection SSL is enable

Question asked by Quilcaille Nicolas on Jul 23, 2018
Latest reply on Jul 23, 2018 by Norbert Bohusch



We have a problem to acces at the website GoToAssist


We have identified the problem. The problem appears when the SSL inspextion is enable and we had to applicate a bypass rule but it worked before.

We had see for example in fortinet KB activate a bypass rule, sonicwall change the Cipher Method from Default to AES256-SHA or AES128-SHA or 3DES-SHA or RC4-MD5 to resolve this problem.

Have you an idea ?

Best Regard's