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Adding to the forever long list of weird issues im seeing with the harmony endpoint

Has anybody in here had any issues installing software with this harmony endpoint version?

We have a client who had to upgreade to 88.61(ofcourse to resolve other issues)

that are not able to upgrade their current installation of the software HCL NOTES. They can neither upgrade or do a fresh install
Disabling all blades doesnt help. The only solution seems to be uninstalling Harmony endpoint. Which feels stupid.. and i cant run around and uninstalling harmony from 100 laptops and re installing.

already got a TAC case open. been running for a little over a week with no progress at all, and the case owner was suddenly sick with nobody to take over.

am i the only one seeing random and often different issue with this product suite. It seems like we cant hit even 1 stable version where all features in the Harmony endpoint suite just "works"

i feel like the product is somewhat half baked more than often.
today i managed (and i can reproduce) a new bug with the harmony endpoint product. and they just keep coming and im exhausted with speaking to the TAC and either staying on zoom call's for hours or having to e-mail back and forth with tac all the time.

What do all other do when handling TAC?

is there no way to actually get a TAC session where the person handling is actually is able to help instead of asking for 1000m logs and then go slow & Steady with no actual progress unless you request for escalation?