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CCSA Certification is not appearing in UserCenter Account
Hello Mates,
I hope you're all doing well.
My question is about CCSA Certificate. Is it normal to not have my certitifaction in my UserCenter account " The same e-mail address of my PersonVue account", knowing that I successfully passed the exam 29/11/2022 ?
My certifications area in UserCenter is showing the following message: According to our records, no certification information was found for odafiri@munisys.net.ma
Thanks in advance.
Regards,
DAFIRI Omar
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I believe it normally takes up to three weeks for the certificate to appear. However, considering recent holidays, there might be a slight additional delay.
Since @Jason_Tugwell is already tagged, let's wait till he replies to clarify.
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Hi _Val_,
Thank you so much for your response. I just received it today.
I believe because of holidays, it took more than 4 weeks to appear in my account. I appreciate your help.
Regards,
DAFIRI Omar
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I believe post should be in Training and Certification.
@Jason_Tugwell can you assist Omar with his problem?
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I believe it normally takes up to three weeks for the certificate to appear. However, considering recent holidays, there might be a slight additional delay.
Since @Jason_Tugwell is already tagged, let's wait till he replies to clarify.
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Hi _Val_,
Thank you so much for your response. I just received it today.
I believe because of holidays, it took more than 4 weeks to appear in my account. I appreciate your help.
Regards,
DAFIRI Omar
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glad to hear
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Thanks for reaching out.
This issue was because when you passed the exam, you did not have a User Center account. We attempted to upload the certificate on 11/30, but it failed for this reason.
I'm glad it is resolved.
Regards,
Jason
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Hi @Jason_Tugwell,
Thank you for your response.
Yes, i confirm that i have not any user center account.
Thank you for your help and your assistance.
Regards,
DAFIRI Omar
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Hi Omar,
Just for context, it also sometimes depends on the exam itself. I did CCTA exam on December 28th at 4 pm EST and when I woke up December 29th, it was already there, so it took around 16 hours to update. Maybe for CCSA and CCSE, it takes a bit longer, but as the guys said, it definitely could have been due to the holiday season.
Congrats on passing the exam and happy New Year!
Andy
