Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
OmarDafiri
Contributor
Jump to solution

CCSA Certification is not appearing in UserCenter Account

Hello Mates,

I hope you're all doing well.

My question is about CCSA Certificate. Is it normal to not have my certitifaction in my UserCenter account " The same e-mail address of my PersonVue account", knowing that I successfully passed the exam 29/11/2022 ?

My certifications area in UserCenter is showing the following message: According to our records, no certification information was found for odafiri@munisys.net.ma

 

Thanks in advance.

Regards,

DAFIRI Omar

2 Solutions

Accepted Solutions
_Val_
Admin
Admin

I believe it normally takes up to three weeks for the certificate to appear. However, considering recent holidays, there might be a slight additional delay. 

Since @Jason_Tugwell is already tagged, let's wait till he replies to clarify.

View solution in original post

OmarDafiri
Contributor

Hi _Val_,

Thank you so much for your response. I just received it today.

 

I believe because of holidays, it took more than 4 weeks to appear in my account. I appreciate your help.

 

Regards,

DAFIRI Omar

View solution in original post

7 Replies
CE_SE
Employee Alumnus
Employee Alumnus

I believe post should be in Training and Certification. 

@Jason_Tugwell can you assist Omar with his problem?

_Val_
Admin
Admin

I believe it normally takes up to three weeks for the certificate to appear. However, considering recent holidays, there might be a slight additional delay. 

Since @Jason_Tugwell is already tagged, let's wait till he replies to clarify.

OmarDafiri
Contributor

Hi _Val_,

Thank you so much for your response. I just received it today.

 

I believe because of holidays, it took more than 4 weeks to appear in my account. I appreciate your help.

 

Regards,

DAFIRI Omar

Jason_Tugwell
Employee Employee
Employee

@OmarDafiri 

Thanks for reaching out.

This issue was because when you passed the exam, you did not have a User Center account.  We attempted to upload the certificate on 11/30, but it failed for this reason.

I'm glad it is resolved.

Regards,

Jason

 

 

OmarDafiri
Contributor

Hi @Jason_Tugwell,

Thank you for your response.

Yes, i confirm that i have not any user center account.

Thank you for your help and your assistance.

Regards,

DAFIRI Omar

the_rock
Legend
Legend

Hi Omar,

Just for context, it also sometimes depends on the exam itself. I did CCTA exam on December 28th at 4 pm EST and when I woke up December 29th, it was already there, so it took around 16 hours to update. Maybe for CCSA and CCSE, it takes a bit longer, but as the guys said, it definitely could have been due to the holiday season.

Congrats on passing the exam and happy New Year!

Andy

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    CheckMates Events