All Certifications are gone

[SaschaRud]

Hi,

Last thursday I passed the CCTA Exam to re-certifify my CCSM Elite.

When I looked in UserCenter Account on friday, all of my certifications are gone.

Anyone knows a reason for this?

[G_W_Albrecht]

Open SR# with Account Services to find out - usually, it will take some days until the new certification shows up...

[the_rock]

Im 100% sure @Jason_Tugwell can help you with this. He is great.

Andy

[Jason_Tugwell]

Hello @SaschaRud 

Our Account Services team is looking into it.

I will reach out to you directly with updates.

Thanks

Jason

[Jason_Tugwell · Accepted solution]

@SaschaRud - Our Account Services team has resolved the issue. Thanks!

@G_W_Albrecht - thanks for the suggestion - you are correct.

@the_rock  - appreciate your confidence 👍

[the_rock]

Hope its not inconvenient I keep tagging you for all these issues. However, if it is, you can tell me to buzz off, I wont be offended, promise 😂