Threat Prevention Protections

[John_Richards]

A number of customers (> 5) have asked about the "Last Update" date in SmartConsole under Protections. All customers have TP up-to-date, properly configured and yet still all show the same 3/26/2022 date. The only date updated is IPS. Is there any reason for this as I would assume many of the blades/engines have been updated since 3/26/2022?

Thanks

[PhoneBoy]

Known issue.
Appears to be resolvable with: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut... 

[Tobias_Moritz]

Thank you for that quick sk-link!

Is that a one-time permanent solution to this problem and update status is reflected correctly from that time on with every update?

Or do we need to do that sk procedure every time, when we want to see correct status in Smart Console?

[PhoneBoy]

It's not clear if this a permanent fix or not.
I would open a TAC case if this problem happens again after applying this SK, though.

[the_rock]

Interesting...if I check this in my R81.10 jumbo 55 lab, I dont have this problem.