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Thecoder
Collaborator

Protocol violation detected with protocol:, matched protocol sig_id:(1), violation sig_id:(9). (500)

Hello

sometimes we are seeing this issue. and we can not remote site phone, we can not call it.

do you have any idea about that?

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6 Replies
PhoneBoy
Admin
Admin

What does the rule accepting the traffic look like?
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AaronCP
Advisor

Hey @Thecoder,

 

I am getting the same alerts, too, although phones aren't going via a VPN.

 

Did you get a resolution for this? I appreciate it's some time ago now, but wondered if you'd be able to shed some light on it.

 

Thanks in advance.

 

Aaron.

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JohAicher
Explorer

Hi, we get the error too with Webex UDP Port 9000 - this is true on R81.10 HFA 30 and R80.40 HFA 139

Does anyone has a solution for that?

Johann

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Naama_Specktor
Employee
Employee

Hi ,

My name is Naama Specktor and I am checkpoint employee ,

if you opened a TAC SR , I will appreciate it if you will share the number here on in PM. 

 

thanks!

 

Naama 

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JohAicher
Explorer

SR#6-0003219215 Firewall - Protocol violation detected with protocol:(RTP)

 

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michaelhd
Explorer

Hello, did you get a resolution to this ticket? Thank you.

Michael D.

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