Protocol violation detected with protocol:, matched protocol sig_id:(1), violation sig_id:(9). (500)

[Thecoder]

Hello

sometimes we are seeing this issue. and we can not remote site phone, we can not call it.

do you have any idea about that?

[PhoneBoy]

What does the rule accepting the traffic look like?

[AaronCP]

Hey @Thecoder,

I am getting the same alerts, too, although phones aren't going via a VPN.

Did you get a resolution for this? I appreciate it's some time ago now, but wondered if you'd be able to shed some light on it.

Thanks in advance.

Aaron.

[JohAicher]

Hi, we get the error too with Webex UDP Port 9000 - this is true on R81.10 HFA 30 and R80.40 HFA 139

Does anyone has a solution for that?

Johann

[Naama_Specktor]

Hi ,

My name is Naama Specktor and I am checkpoint employee ,

if you opened a TAC SR , I will appreciate it if you will share the number here on in PM. 

thanks!

Naama 

[JohAicher]

SR#6-0003219215 Firewall - Protocol violation detected with protocol:(RTP)

[michaelhd]

Hello, did you get a resolution to this ticket? Thank you.

Michael D.