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JiaHaoC
Participant

No details in Threat Prevention Logs

Noticed some TP logs within a customer's environment that seems strange. Reported as High severity and 1 suppressed logs, but does not contain any information about what the traffic was. Looking for some help in understanding these logs.

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5 Replies
the_rock
Legend
Legend

This happens only with some logs? If so, when did you notice it?

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JiaHaoC
Participant

Yes we have only identified some logs that are like this. Isolated to one day, hasn't occurred since.

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PhoneBoy
Admin
Admin

I would consult with the TAC to be certain.
However, I don't believe actual traffic was blocked as a result of these logs.

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Chris_Atkinson
Employee Employee
Employee

Which version & JHF is the environment deployed with anything particularly unique about the setup?

CCSM R77/R80/ELITE
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JiaHaoC
Participant

For context, the logs occurred few hours after MDS upgrade from JHF66 to JHF79. The environment was running

MDS - R81.10 JHF79

VSX Cluster - 2 production VS - R81.10 JHF66

The environment has since been upgraded fully to JHF79

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