Installing Threat Prevention Policy failes after Upgrade to R82

[_Chris_]

Hey guys,

I upgraded my mangement server from R81.20 to R82 JHF 44 with migrate_server. Worked fine so far.

But when I want to install Threat Prevention Policy it failes.

My GW is R81.20 JHF 113.

Do you need any other information?

Regards

Chris

[Vincent_Bacher]

In this case i would recommend logging a SR at UC.

[the_rock]

Can you see if it works without accelerated policy install? When you see policy install window, just right click on the fw, check option that comes up and see if same issue happens. 

[_Chris_]

Maybe I am wrong, but acceleration is only for Access Control Policy, not for Threat Prevention Policy.

[the_rock]

Im fairly sure it applies regardless, but maybe someone else can confirm.

[_Chris_]

That´s what I see.

[the_rock]

K, fair enough, I was mistaken, apologies. 

[_Chris_]

No problem, thank you for your suggestion of a solution.

[the_rock]

Did you end up opening TAC case yet?

[Lesley]

https://support.checkpoint.com/results/sk/sk174767

[the_rock]

Definitely worth trying.

[_Chris_]

Tanks, but the file $FWDIR/conf/amw_loader_dbg doesn´t exists on the Security Management Server

[PhoneBoy]

As suggested at the beginning of this thread, suggest opening a TAC case for assistance: https://help.checkpoint.com