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umar7
Contributor
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memory utilization causes

HI support,

what are the possibilities for the high memory in devices?

what is the first aid for the device ?

what are the commands to verify the high memory?

it will affect the SMS and SG ?

  

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1 Solution

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Blason_R
Leader
Leader

There are multiple possibilities for high memory - Like heavy traffic, Heavy connections, not properly fine tuned system or rules. Bug in that specific build or memory leak - You are recommended to always check and see the release notes for hotfix which is currently installed on firewall or mgmt

To identify the root cause there are multiple commands you can use and the most I prefer

top (Any zombie processes/High Utilized processes)

  1. free -m (Swap memory)
  2. top -c
  3. cat /proc/meminfo
  4. vmstat -s
  5. fw ctl pstat
  6. ps auxww 
  7. sar -r
Thanks and Regards,
Blason R
CCSA,CCSE,CCCS

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4 Replies
Blason_R
Leader
Leader

There are multiple possibilities for high memory - Like heavy traffic, Heavy connections, not properly fine tuned system or rules. Bug in that specific build or memory leak - You are recommended to always check and see the release notes for hotfix which is currently installed on firewall or mgmt

To identify the root cause there are multiple commands you can use and the most I prefer

top (Any zombie processes/High Utilized processes)

  1. free -m (Swap memory)
  2. top -c
  3. cat /proc/meminfo
  4. vmstat -s
  5. fw ctl pstat
  6. ps auxww 
  7. sar -r
Thanks and Regards,
Blason R
CCSA,CCSE,CCCS
the_rock
Legend
Legend

@Blason_R gave you more commands I was going to give, so please follow what he provided.

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Chris_Atkinson
Employee Employee
Employee

Does the memory utilization track with your connection table?

What appliance do you have and how much memory is it installed with?

cpview may also be useful here.

CCSM R77/R80/ELITE
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Timothy_Hall
Legend Legend
Legend

Need to see free -m output, the "high memory utilization" you see is likely used for buffering/caching to improve the disk I/O performance of the firewall, and does not necessarily indicate a problem or shortage of memory.

Gateway Performance Optimization R81.20 Course
now available at maxpowerfirewalls.com
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