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Prime
Contributor
‎2022-10-25 02:45 AM

Unable to login

 We have created new user in bash domain & also we are able to login via putty as well as winscp.

 But we are unable to login in gaia portal, giving below error massage.

 

M2.jpeg

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4 Replies
G_W_Albrecht
Legend Legend
Legend
‎2022-10-25 02:54 AM

R80.10 has been out of support since January ! Did you create the new user in GAiA Portal ? Using bash for user creation is not supported.

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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_Val_
Admin
Admin
‎2022-10-25 03:27 AM

Please elaborate on "We have created new user in bash domain". How exactly did you create the user?

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PhoneBoy
Admin
Admin
‎2022-10-25 03:06 PM

Unless the user was created with the appropriate clish command or via the WebUI, it doesn't officially exist.

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the_rock
Legend
Legend
‎2022-10-25 04:28 PM

I agree with all the points guys made. Can you send a screenshot/procedure on how you created this user? Its clear user does not have right privileges for web access.

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