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VIKAS1
Collaborator
yesterday

SNX issue

Hi All,

 

is anyone face this issue, while connecting the mobile access snx we are getting this error , when we click yes we are not able to connect the vpn.

Device -9100 running on cluster HA mode

R81.20 jhf take 99

Mobile check agent-Product Version: 800.007.049. MSI Version: 1.0.49

snx -7.01.0000

 

 

Preview file
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5 Replies
the_rock
MVP Platinum
MVP Platinum
yesterday

Thats standard message if there was recent vpn cert renewal done on the firewall.

Best,
Andy
0 Kudos
VIKAS1
Collaborator
yesterday
In response to the_rock

we have cert valid till april 2026, we havn't renew

 

0 Kudos
Gaurav_Pandya
Advisor
yesterday
In response to VIKAS1

Have you upgraded the firewall and issue started? If you have renewed the certificate then you can follow sk176932

0 Kudos
VIKAS1
Collaborator
yesterday
In response to Gaurav_Pandya

No, we haven't done any changes. We have connected TAC they suggested to install jhf 118

 

0 Kudos
the_rock
MVP Platinum
MVP Platinum
yesterday
In response to VIKAS1

I would try jumbo 120, its latest, but also recommended.

Best,
Andy
0 Kudos

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