Policy based routing suddenly no longer works

[LM-Rafael]

Hello everyone,

I have the problem that the policy based routing suddenly stops working.

What could be the reason for this and what can I do?

Best regards

Rafael

[the_rock]

I only had that happen once and after some time with TAC on the phone, customer was tired troubleshooting, so they decided to reboot and that somehow fixed the issue. At that point, they did not care much for the root cause, theough we were never provided with one either.

I will say though, in all fairness, its NOT easy to figure out why something like that would happen to begin with.

Andy

[Chris_Atkinson]

Which version/JHF is involved and how many pbr rules are there configured?

[the_rock]

Its also worth mentioning that issue I described happened in R80.20, never after that. Not sure what version you are on, but most things work very well in R81.20, fyi.

Andy

[LM-Rafael]

Hi,

i use R81.20 Jumbo Hotfix Take 84.

I have two PPPoE connections (PPPoE1 and PPPoE2) and i want to use PPPoE2 for some services but internal i cant switch the connection from Default PPPoE1 to the connection PPPoE2. The Client use everytime the Default Route and when i check my Public ip i get everytime the IP from PPPoE1.

I have already find the sk167135:

Policy-Based Routing and Application-Based Routing in Gaia (checkpoint.com)

On every configuration menu where i can set the priority i set PPPoE2 as priority 2.

I dont no what can i do now and i need help.

Thanks

Rafael

[the_rock]

If its urgent, I would call TAC and see if you can get remote session going.

Andy

[LM-Rafael · Accepted solution]

I have solved the issue.

Solution was:

1. Wrong Gateway under: Policy Based Routing -> Action Tables -> Gateways. VLAN ID Interface ETH1.10 was wrong. I have change to pppoe2 and now everything running fine!

Additional: Uncheck Default Gateway on both pppoe connections because otherwise the static routes are not working see: PPPoE Interfaces (checkpoint.com) 

Thanks

Rafael

[the_rock]

Good job!