Hi,
Am trying to install som MUH2 clients on jumpgates.
The GW is using VSX on R80.30 HFA 236
I get an error saying
"An error was detected while trying to authenticate against the AD server.
It may be a problem of bad configuration or connectivity.
Please refer to the troubleshooting guide for more help"
So checked the installation guide again.
https://sc1.checkpoint.com/documents/R80.30/WebAdminGuides/EN/CP_R80.30_IdentityAwareness_AdminGuide...
"
To configure Terminal Servers Identity Agents Authentication Settings with all Active Directories:
- Log in to SmartConsole.
- From the left navigation toolbar, click Gateways & Servers.
- Open the Identity Awareness Gateway object.
- In the left tree, go to the Identity Awareness page.
- Near the Terminal Servers, click Settings.
- In the Authentication Settings section, click Settings.
- Select All Gateway's Active Directories (under Security Gateway -> Other - > User Directory).
- Click OK to close the Active Directories window.
- Click OK to close the Terminal Servers window.
- Configure the Account Units Query settings:
- In the left tree of the Security Gateway object, click on the [+] near the Other pane.
- Click the User Directory pane.
- In the Account Units Query section, select All.
- Click OK to close the Gateway Properties window.
- Install the Access Policy.
"
But i honestly dont see the account units query. is the guide incorrect and it should be "user Directories"
![ia_gateway.png ia_gateway.png](https://community.checkpoint.com/t5/image/serverpage/image-id/13764i4A623A74689896A2/image-size/medium?v=v2&px=400)
the agent itself says connected but the users loged in says not authenticated.
![ia_agent_info.JPG ia_agent_info.JPG](https://community.checkpoint.com/t5/image/serverpage/image-id/13765i2FE3C9F536EC5C48/image-size/medium?v=v2&px=400)
For other identitys we uses the identity collector. so there is ldap account units within the CMA
Regards,
Magnus
https://www.youtube.com/c/MagnusHolmberg-NetSec