Hi guys.
Runing R81_20 T115
Have a strange issue here since 5-6 days ago , or maybe more but we just identified it now maybe.
I have a rule that allows SFTP traffic from certain external hosts towards an FTP server.
Rule 1:
Source : defined Trusted partners IP's.
Destination : FTPS server on DMZ
VPN: Any
Service : ftp , ssh , ssh_version_2
Install on : Main cluster
Rule 2 :
Rule 1:
Source : Internal Network
Destination : FTPS server on DMZ
VPN: Any
Service : ftp, ssh , ssh_version_2
Install on : Main cluster
All was working fine until last week when we noticed an Application on the internal server from the "Internal Network" could not connect to the FTP server ... was timing out.
Testing from a command prompt on this server , we could fine FTP into the server just the application would not...
Application is running as a service user.
I hit my head on the wall and could not understand why...
Just for testing purposes I made an exception on the HTTPS Policy :
Name: Exception
Source : Problematic Server
Destination : FTP Server on DMZ
Services : Any
Category : Any
Action: Bypass
Certificate : Outbound Certificate
Policy applied and booom... my Application could connect again to the FTP server ?????????
Is the SSH traffic inspected by HTTPS Inspection ?
Why did it work until now and now suddenly would not ?
Then today I have a call from an external partner that tells me he can not connect SFTP to the FTP Server ...
I check and see his connection cumming trough but he tells me it times out ?
I add his IP to the Https Bypass "Exception" rule and ... voila .. he can connect again ?
I am a bit confused on why adding his IP to bypass woks and why did it work when I added the App server to the bypass also , when the App is connecting to my FTP server with simple FTP and not SFTP.
Where should I start digging ?
Thanks in advance.