Checkpoint R81.20 more than 4000 CPU SPIKES few days

[tiagomarques23]

Hello,

Since August 25th, I've had 4,400 CPU spikes (number of files in the directory "/var/log/spike_detective/" on a CheckPoint 9700 cluster.

I learned that migrating from R81.20 TAKE 69 to R81.20 TAKE 76 should resolve the issue, as there was a CPU bug fixed between Takes 70-76.

My question is:
Can I delete the spike files in the "/var/log/spike_detective/" directory?
Is there any risk in doing so?

[PhoneBoy · Accepted solution]

I believe these are safe to remove.
Having said that, I would take a backup of those files first and possibly check with TAC to confirm.

[the_rock]

Its 100% safe to remove them. I had TAC verify this couple of years ago when client had this issue. But, as Phoneboy said, you should take backup, just in case.

Andy

[Ruan_Kotze]

Hi Taigo,

Can you share more info around the CPU issues fixed by T69 / T76? Is it the fix referred to in sk182223 or another one?

Reason I ask is because I am investigating an customer outage caused by CPU utilization, but until we can conclusive say it will fix the issue the customer does not want to upgrade from T65.

Thanks,
Ruan

[tiagomarques23]

It's not official, but what we've seen with different colleagues from other companies is that since they updated between take 70-76 they no longer have cpu spike problems.

In the following link you can see more information: https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/R81.20/R81.20-List-of-all-Resolved-Issues.htm (search CPU ... find something on take 70)