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Jeff_Gao
Advisor

23500 replace failed disk

23500 unit need replace a failed disk,who can tell me how to replace this failed disk and how to look raid reconstruction status,thanks!

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8 Replies
Danny
Champion
Champion

In order to replace the failed disk I recommend open a RMA with TAC, get a replacement and instruction how to replace it, send back the faulty disk if required, finally check the raid status with our https://community.checkpoint.com/docs/DOC-2214-common-check-point-commands-ccc?sr=search&searchId=43... script.

Jeff_Gao
Advisor

OK,Thanks!

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G_W_Albrecht
Legend
Legend

Afaik it is always required to send back the defective disk - even a broken PSU has to be sent back...

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G_W_Albrecht
Legend
Legend

This is documented in Check Point 15000 and 23000 Appliances Replacing Storage Devices including syncing RAID !

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Jeff_Gao
Advisor

It is very useful,thanks!

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JozkoMrkvicka
Leader
Leader

And you will need to reboot the appliance in order to recognize that faulty disk has been replaced and sync will start after reboot ... yeah ... really hot-swappable HDDs...

Kind regards,
Jozko Mrkvicka
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Sung-Lun_Yang1
Employee Alumnus
Employee Alumnus

The HDD could be hot swap base on :

sk107516 > Check Point 15000 and 23000 Appliances Replacing Storage Devices  >> Page 7 "To hot swap a storage device: "

 

After did the "To hot swap a storage device" step, If you still facing situation that HDD do not sync automatic.

Try "sk157874 Check Point appliance does not recognize hot-swapped drive", that will let you hot-swappable HDDs.

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Chris_Atkinson
Employee
Employee

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