Hi,
I am currently facing different issues with a SMB 1550 appliance.
Quick info on the config, version and infrastructure.
The gateway has 2 WAN links configured. One on port WAN (fallback) and one on port LAN5 (main). We have a site-to-site VPN from the appliance to our maestro. The VPN is configured for high availability. Encryption Method is IKEv2.
The current firmware version of the SMB is R81.10.05.
First issue is that the fallback connection is always down. The error message is "In progress - gateway probing failed". After disabling and re-enabling the connection, it works for a few minutes. Then it returns to the same state as before. The provider says the WAN connection seems fine. I've also tried to reconfiguring the link, with no improvement. In SmartConsole, both WAN links are shown as internal, on all other devices that are working, the WAN connections are shown as external networks. I dont think this should be the case.
Second issue may be or not be a VPN problem, i cant tell. I cannot access the GAiA over VPN, SSH over VPN is working fine. Web interface takes forever to load. So it is theoretically reachable, but you cannot log in or do anything with it. When I try to access GAiA over the internet from our public network, I can connect to the GAiA portal. Also all employees in the office can work as usual. This means they can access all resources through VPN from our head office.
If you need any more information, I will try to give it to you.
Best regards.