Hello everyone, I hope you’re all doing great. I must say I’m very happy I came across this platform where I see everybody trying to help whenever there is an issue with any checkpoint product or service. Honestly, I have much to say and will try to compress it as much as possible hoping this is the right place to post what I have to say.
Here is my story with Checkpoint…
I had just been recruited by a company as the IT support and for the first time in my life, I saw a black device written on it Check Point SOFTWARE TECHNOLOGIES LTD. I did some research and now understand this device is our firewall. I don’t really have a strong background in networking and security but all I have is that burning anxiety to keep learning everything I can. I’m a self-thought IT technician and I keep learning every day.
THE PROBLEM.
I have been asked to get into the checkpoint and block social media access for the company but the big issue is that the formal IT support separated in bad terms with the company and now he has completely refused to give me the password of the web access and he has gone invisible and no one in the company is able nor willing to even contact him. I don’t even know where to start with this device and I want to take this as an opportunity to learn something new and big. I really need your help, please.
THE CHECKPOINT DEVICE
It is black in color and almost has the size of a small digital receiver or access point. The model written under the device is V-80. Behind the device from left to right, It has;
- a USB 3.0 port,
- four (4) and One (1) Ethernet port (5 ETH ports in total),
- a WAN port,
- a console port directly beneath the power button,
- a Power DC 12v port and a FACTORY DEFAULT hole.
There is the serial number and the MAC written beneath the model and when I scan the network, the name beside the device's IP address is QUANTUM SPARK SECURITY APPLIANCE. ( I’ve equally attached some images of our checkpoint device)
I don’t even know where to start nor what to do but I’m really determined to learn and closely follow all the steps you’ll all give me here. I could just press the DEFAULT FACTORY but I’m asking myself what happens next? If I do that what about the configurations and all the rest?
Thanks a lot for your time and consideration.