- Products
- Learn
- Local User Groups
- Partners
- More
Introduction to Lakera:
Securing the AI Frontier!
Quantum Spark Management Unleashed!
Check Point Named Leader
2025 Gartner® Magic Quadrant™ for Hybrid Mesh Firewall
HTTPS Inspection
Help us to understand your needs better
CheckMates Go:
SharePoint CVEs and More!
Hello everyone, I hope you’re all doing great. I must say I’m very happy I came across this platform where I see everybody trying to help whenever there is an issue with any checkpoint product or service. Honestly, I have much to say and will try to compress it as much as possible hoping this is the right place to post what I have to say.
Here is my story with Checkpoint…
I had just been recruited by a company as the IT support and for the first time in my life, I saw a black device written on it Check Point SOFTWARE TECHNOLOGIES LTD. I did some research and now understand this device is our firewall. I don’t really have a strong background in networking and security but all I have is that burning anxiety to keep learning everything I can. I’m a self-thought IT technician and I keep learning every day.
THE PROBLEM.
I have been asked to get into the checkpoint and block social media access for the company but the big issue is that the formal IT support separated in bad terms with the company and now he has completely refused to give me the password of the web access and he has gone invisible and no one in the company is able nor willing to even contact him. I don’t even know where to start with this device and I want to take this as an opportunity to learn something new and big. I really need your help, please.
THE CHECKPOINT DEVICE
It is black in color and almost has the size of a small digital receiver or access point. The model written under the device is V-80. Behind the device from left to right, It has;
- a USB 3.0 port,
- four (4) and One (1) Ethernet port (5 ETH ports in total),
- a WAN port,
- a console port directly beneath the power button,
- a Power DC 12v port and a FACTORY DEFAULT hole.
There is the serial number and the MAC written beneath the model and when I scan the network, the name beside the device's IP address is QUANTUM SPARK SECURITY APPLIANCE. ( I’ve equally attached some images of our checkpoint device)
I don’t even know where to start nor what to do but I’m really determined to learn and closely follow all the steps you’ll all give me here. I could just press the DEFAULT FACTORY but I’m asking myself what happens next? If I do that what about the configurations and all the rest?
Thanks a lot for your time and consideration.
Yes, this is a Quantum Spark appliance. Before doing anything, please review documentation and other details of this appliance: https://support.checkpoint.com/results/sk/sk157412
Thank you very much for your reply. I took time to check and read through the page but I'm not really sure of what to do. Should I factory reset the device or is there another method through which I could try getting inside the device? Thanks
If the device is locally managed and running a firmware version earlier than R81.10.08 your options short of factory reset are limited unfortunately.
Oh Okey, thanks a lot I now understand. Unfortunately, I don't even know how to figure out which firmware version is running in the device. Please Is there any way i can figure out the firmware without the logins cuz i don't have them? Thanks.
No, that is not possible - you have to be able to access WebGUI or CLI for that.
Basically if you don't have a "Forgot Password" link on the Web UI logon screen you know the version is not R81.10.08 or higher.
The chances of the prior IT admin having updated the firmware recently would seem slim however ...
Actually, there is no "Forgot Password" link on the web UI login screen as seen in the image attached below
Spark 1530 / 1550 have the model numbers V-80, V-81W
Thanks for the reply greatly appreciate it. Does this mean the device is Spark 1530?
Or a 1550, without WLAN.
Maybe if you take a look at the images I attached you might have a clue of what model the device may be. I also have the serial number in case it's authorized and important to provide it here.
Leaderboard
Epsum factorial non deposit quid pro quo hic escorol.
User | Count |
---|---|
13 | |
3 | |
3 | |
1 | |
1 | |
1 |
Tue 30 Sep 2025 @ 08:00 AM (EDT)
Tips and Tricks 2025 #13: Strategic Cyber Assessments: How to Strengthen Your Security PostureTue 07 Oct 2025 @ 10:00 AM (CEST)
Cloud Architect Series: AI-Powered API Security with CloudGuard WAFTue 30 Sep 2025 @ 08:00 AM (EDT)
Tips and Tricks 2025 #13: Strategic Cyber Assessments: How to Strengthen Your Security PostureThu 09 Oct 2025 @ 10:00 AM (CEST)
CheckMates Live BeLux: Discover How to Stop Data Leaks in GenAI Tools: Live Demo You Can’t Miss!Wed 22 Oct 2025 @ 11:00 AM (EDT)
Firewall Uptime, Reimagined: How AIOps Simplifies Operations and Prevents OutagesAbout CheckMates
Learn Check Point
Advanced Learning
YOU DESERVE THE BEST SECURITY