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dkzndkqh
Contributor
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Evaluation license contract

My smb appliance is 1595 , R81.10.15 

“I have temporarily applied an evaluation license (all-in-one) locally since my one-year contract license has expired. However, I did not remove the existing one-year contract license information. When I run the cplic print -x command, only some of the evaluation license contracts appear.

 

In the Web GUI, the evaluation license contracts are displayed correctly, but in the CLI, they do not appear as expected. It seems that only the blades that were not included in the original contract license are showing.

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dkzndkqh
Contributor

"I agree with that, but the customer is concerned about the appearance. Anyway, I received a response stating that it's already listed as a known limitation in the SR (SMB-18388)."

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8 Replies
Tal_Paz-Fridman
Employee
Employee

Can you add a screenshot of the CLI output?

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dkzndkqh
Contributor

The items marked with a red box are evaluation licenses.
In the Web GUI, everything appears normal, but when checking in the CLI, the evaluation license contract does not appear for some of them.

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G_W_Albrecht
Legend Legend
Legend

What is the effect, do the contracts work or not ? Like e.g. can you download TP updates ?

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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dkzndkqh
Contributor

Nothing is malfunctioning or not working. It just appears differently in the GUI.
As shown in the screenshot, the device status is normal, and features like AV updates are working properly.

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G_W_Albrecht
Legend Legend
Legend

I would suggest to just forget it. All is working, and soon the box will have its new license, so why bother  about a cosmetic issue at all ?

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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dkzndkqh
Contributor

"I agree with that, but the customer is concerned about the appearance. Anyway, I received a response stating that it's already listed as a known limitation in the SR (SMB-18388)."

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G_W_Albrecht
Legend Legend
Legend

Listed here https://support.checkpoint.com/results/sk/sk178604

CCSP - CCSE / CCTE / CTPS / CCME / CCSM Elite / SMB Specialist
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dkzndkqh
Contributor

Thanks 

I already saw an explanation that in R81.10 or later, the status in SmartConsole may appear incorrectly.

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