Hello CP community.
I've a SMB 1490 locally management with R77_20_87 Build 990173004. HTTPS Inspection enabled.
Yesterday a user reported troubble to access website https://store.azerty.com.mx, browser showed CONNECTION_CLOSED.
Security logs reported nothing about this.
By means a https bypass to ip destination the issue disappeard, website load well in browser, so I did follow SK105559 steps.
I can see in output logs from tcpdump and fwmonitor a HANDSHAKE FAILURE, but I don't find what cause such error.
Besides, SK105559 state that I must collect wstsld.elg but such file is not located in my FW. Furthermore, I don't uderstand why logs from tcpdump and fwmonitor only register TLS reply from store.azerty.com.mx, but not TLS requet from my FW (client_hello).
Do you can help me to understand and resolve this issue?
Thanks
