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pgu
Participant

CP 730 - Failed to connect to Check Point Anti Malware detection service

Hello

We have a problem with a 730 appliance. On the security logs we noticed anti-bot critical warnings:

Description

 

Failed to connect to Check Point Anti Malware detection service.

Update Status

 

Failed

Reason

 

Could not connect to "cws.checkpoint.com:80". Check proxy configuration on the gateway.

 

But when I try to execute command curl_cli -vk http://cws.checkpoint.com from expert mode I get OK.

License is valid, anti-bot is up to date (scheduler is set to check new content every 2 hours).

So, what does this log meat? How to solve this? How to check if anti-bot works propertly?



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2 Replies
Chris_Atkinson
Employee
Employee

What software version/build is this gateway, are you investigating with TAC?

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G_W_Albrecht
Legend
Legend

I would look for successfull AntiBot Updates in logs - and what happens when performing a manual update?

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