Create a Post
cancel
Showing results for 
Search instead for 
Did you mean: 
pgu
Participant

CP 730 - Failed to connect to Check Point Anti Malware detection service

Hello

We have a problem with a 730 appliance. On the security logs we noticed anti-bot critical warnings:

Description

 

Failed to connect to Check Point Anti Malware detection service.

Update Status

 

Failed

Reason

 

Could not connect to "cws.checkpoint.com:80". Check proxy configuration on the gateway.

 

But when I try to execute command curl_cli -vk http://cws.checkpoint.com from expert mode I get OK.

License is valid, anti-bot is up to date (scheduler is set to check new content every 2 hours).

So, what does this log meat? How to solve this? How to check if anti-bot works propertly?



0 Kudos
2 Replies
Chris_Atkinson
Employee Employee
Employee

What software version/build is this gateway, are you investigating with TAC?

CCSM R77/R80/ELITE
0 Kudos
G_W_Albrecht
Legend
Legend

I would look for successfull AntiBot Updates in logs - and what happens when performing a manual update?

CCSE CCTE CCSM SMB Specialist
0 Kudos

Leaderboard

Epsum factorial non deposit quid pro quo hic escorol.

Upcoming Events

    Tue 23 Apr 2024 @ 11:00 AM (EDT)

    East US: What's New in R82

    Thu 25 Apr 2024 @ 11:00 AM (SGT)

    APAC: CPX 2024 Recap

    Tue 30 Apr 2024 @ 03:00 PM (CDT)

    EMEA: CPX 2024 Recap

    Thu 02 May 2024 @ 11:00 AM (SGT)

    APAC: What's new in R82
    CheckMates Events