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PedroADS
Explorer
‎2022-11-07 03:23 PM

"Could not resolve name for probed server dns.google.com"

When I try to make a connection via WAN Port, the problem below appears.

 

Running in R80.20.15

Erro 1 Firewall.png

Erro 3 Firewall.PNG

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2 Replies
Vladimir
Champion
Champion
‎2022-11-08 05:33 AM

1. Can you ping upstream ISP router's IP address?

2. Do you have any DNS servers defined using IP addresses (i.e. 8.8.8.8)?

3. Do you have a default static route configured?

4. Can you ping same DNS server by IP (8.8.8.8)?

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PhoneBoy
Admin
Admin
‎2022-11-08 05:59 AM

What DNS is configured?
Have you confirmed via the CLI you can ping these names?
Also R80.20.15 is relatively old, you should probably upgrade to a newer release: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...

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