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staboi
Explorer

"Security gateway doesn't have license for office mode..."

Hi, I was migrating from [4600 & smart1 205] to [6400 & smart 1 600]. 

I'm currently facing a problem where users can't access [remote access VPN] if there are more than 5 hosts already connected. VPN client shows something about "Security gateway doesn't have license for office mode...". Prepetual vpn license [20 seats] from the existing appliance has been moved to a new one. Same ip. Doesn't work either.

Any help?

 

Thank you.

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3 Replies
_Val_
Admin
Admin

Could you please post the list of your licenses from "cplic print"?

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the_rock
Champion
Champion

Generate eval license and if that works, then you know 100% its the license limitation currently in use.

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Was the policy installed after the license was applied?

Need to check the licenses as Val suggests.

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