Windows 11 24H2. Add new site

[Doping]

Hello.

I got windows 11 24H2 and download this VPN. When I want to add new site (Check Point Endpoint Security):

New -> Next -> add Server address or Name -> click button Next 

And after that nothing happens, no errors, just no progress. I tried exactly the same actions on a laptop with Windows 10, everything works there

[_Val_]

When adding a new site, you need to type in an IP address of an FQDN name of the VPN GW.

[the_rock]

Technically, if you enter something bogus, and click next, you would see this.

Andy

 

[Doping]

Even if I click Connect, nothing happens. I select VPN Options, click New. I write any information and click Next, but nothing happens at all and the window on your screenshot does not appear. Although on Windows 10 everything is fine.

https://www.dropbox.com/scl/fi/otcg5bx0dz4sa5ghfec0x/bandicam-2024-12-06-17-05-15-880.mp4?rlkey=n6sy...

[the_rock]

Can you try reinstall the client?

Andy

[the_rock]

I watched your video by the way and though Im not sure what version this is, I just tested on my personal desktop at home on win 11 24H2 with E88.60 and worked just fine.

Andy

[PhoneBoy]

In general, there is an issue with Windows 11 24H2 and Remote Access clients.
See: https://support.checkpoint.com/results/sk/sk182749 
I don't believe this will resolve your issue, but it is something you will likely encounter even when you move past this issue.

Meanwhile, let's ask some very basic questions:

• What hardware are you using?
• What precise client version are you using? Do not say "latest" but provide the version (e.g. E88.70).

[Doping]

1) Windows 11 24H2

2) Model ASUS TUF Gaming A15 FA507NV_FA507NV

3) Processor AMD Ryzen 7 7735HS with Radeon Graphics, 3201 MHz, cores: 8, logical processors: 16

4)  BIOS Version American Megatrends International, LLC. FA507NV.315, 10/18/2024

5) Type x64 based computer

----

VPN:

E86.80_CheckPointVPN

[PhoneBoy]

E86.80 does not support Win 11 24H2.
E88.61 is the most recent for Windows and can be downloaded from here: https://support.checkpoint.com/results/download/132101 

See also this thread on issues with Asus machines: https://community.checkpoint.com/t5/Remote-Access-VPN/Message-quot-Connectivity-with-the-vpn-service...