VPN - Remoted PC is routed normally but remoted mobile is not

[kathanh257]

I checkout that last week till now, remote access from mobile cannot ping to some important subnet. Before that time it's working normal. 
I try to ping our dns server from remoted mobile and result is disconnect. But it is connected if I try from remoted PC.

one more thing, remoted phone only ping 8.8.8.8.

Could anyone tell me what wrong with this case? Thanks in advance.

[PhoneBoy]

A lot more details are needed, for example:

• What version/JHF is the gateway.
• What version of VPN clients on what OS and version
• Anything that shows in the logs that might explain it "not working"

[the_rock]

I agree with Phoneboy that way more details are needed here. Versions/jumbo to start with, then, did you do any captures, ie tcpdump or fw monitor? Any relevant drops, logs?

Andy