Office mode DHCP method failure

[the_rock]

Hey guys,

Just wondering if there might be something simple missing for office mode failing with dhcp server method ip allocation. We even replicated this in the lab (on R82 mind you), though customer is on R81.20 jumbo 92. 

We followed below steps, but no luck.

https://sc1.checkpoint.com/documents/R81/WebAdminGuides/EN/CP_R81_RemoteAccessVPN_AdminGuide/Topics-...

When we try in the lab, it simply says "Connection failed. you cannot receive office mode IP address at this time, try to connect again"

There is an sk on support site about this exact error, but all it says its fixed in certain versions, which customer is on anyway.

Any clue what might be the fix? I even verified the connection in the lab back and forth from dhcp server, tried different VIP, no joy.

Tx as always! I attached some screenshots for this as well.

Andy

[AkosBakos]

Hi Andy,

As I see everybody is in Vienn on  CPX25 🙂

Akos

[the_rock]

Been some time since I been there 😉

Hope everyone is well brother.

Andy