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Mobile Access Agent for Linux "Cannot Delete Certificates"
Hello everyone!
I'm having a problem while installing the Mobile Access Portal agent to connect to the VPN. I'm working on Ubuntu 21.10, I already installed everything from this site: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solut...
I have to install the agent but when I run it using "sudo bash cshell_install.sh" I receive this as output:
Start Check Point Mobile Access Portal Agent installation
Extracting Mobile Access Portal Agent... Done
Installing Mobile Access Portal Agent...
Cannot delete certificates. Installation aborted.
And I can't find any solution. Any suggestions?
Thank you in advance!
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I am having the exact problem. Ubuntu 20.04. Any one can help?
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see my post for an automated solution https://community.checkpoint.com/t5/Remote-Access-VPN/CShell-SNX-chrooted-wrapper-automated-setup-fo...
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I am having the exact problem.
Ubuntu 21.10.
Any one can help?
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sk120452: Mobile Access Portal Agent fails to install the certificate ?
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Someone with Ubuntu 22.04 is also having the same problem with their cshell_install.sh. The error is different from the ones in the link:
certutil: could not find certificate named "CShell_Certificate": SEC_ERROR_BAD_DATABASE: security library: bad database.
or
certutil: function failed: SEC_ERROR_LEGACY_DATABASE: The certificate/key database is in an old, unsupported format.
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See my post, that error is was one the reasons I wrote a wrapper setup script https://community.checkpoint.com/t5/Remote-Access-VPN/CShell-SNX-chrooted-wrapper-automated-setup-fo...
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I am having the same issue with a fresh install of Ubuntu 22.04. I have installed the required Java Runtime Environment, linux tools, and libraries documented here :
I am getting the error "Cannot delete certificates. Installation aborted." when running the 'cshell_installation.sh' script.
Any news or updates ?
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Using your solution, I'm able to connect once. Reconnect not working. Browser window closes after "Connecting...".
Can connect again only after reinstalling vpn.sh. What am I doing wrong?
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hello,
did you fix it?
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Good evening!
On Linux Mint 21 I installed without any problems, but on ubuntu 22.04 and 22.10 I had the same problem. In the case of ubuntu, as of version 22.04, the firefox browser is distributed in snap format. I suspect the cause is the files being in different locations.
As a workaround, I removed firefox snap and installed firefox .deb and it worked perfectly. Below are the commands to install on ubuntu 22.04 or 21.10 (works on based distributions):
Prerequisites:
Update:
sudo apt update && apt upgrade -y
Install Java (openJDK)
sudo apt install default-jre -y
sudo apt install default-jdk -y
Install packages
sudo apt install software-properties-common apt-transport-https wget curl build-essential xterm libnss3-tools openssl -y
Install Packages (x86)
sudo dpkg --add-architecture i386
sudo apt install libx11-6:i386 libc6:i386 libncurses5:i386 libstdc++6:i386 libstdc++5:i386 libpam0g:i386 -y
sudo apt install binutils-multiarch binutils-multiarch-dev -y
Remove firefox Snap:
sudo snap remove --purge firefox
Install firefox (.deb)
sudo add-apt-repository ppa:mozillateam/ppa
sudo apt update
sudo apt install --target-release 'o=LP-PPA-mozillateam' firefox
Adjust repository priority for firefox
sudo cat << EOF | sudo tee -a /etc/apt/preferences.d/mozillateamppa
Package: firefox*
Pin: release o=LP-PPA-mozillateam
Pin Priority: 501
EOF
Run the scripts
./snx_install.sh
./cshell_install.sh
Access the VPN through chrome (I always do it) and accept the certificate.
Hope this helps.
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Hi,
I have the same problem in ubuntu 22.04, the only thing I did was comment these lines and it is functional.
