identify remote users OS version

[Daniel_Kavan]

Is there a better way to identify remote users PC version?    I see the major version is windows 10, but not the exact hotfix.   With MACs it's a little better - I can see the version.

We have a mix of sslvpn, Endpoint Security (portal) and Endpoint Connect(VPN only) users.

[the_rock]

Are you using on-prem EPS or is it cloud instance?

[Daniel_Kavan]

a mix.  Some users use the ES cloud instance, but mostly on prem with the vpn piece of endpoint security fat client.

sslvpn users are coming in with snx.

[the_rock]

Let me check with one of my colleagues on it, because I believe we got this done for one customer, will let you know.

[the_rock]

Would it not show it here?

 

[Daniel_Kavan]

Oh, yeah with the portal cloud yes.  That's just a small percentage of my userbase though, 1%

Most of our users are coming in onprem though, with standard logging. 

[the_rock]

I dont have access to any on-prem EMS, but will see if someone else does and let you know.

Cheers mate.