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Baasanjargal_Ts
Advisor
Advisor

MObile access blade can't access from CAPSULE VPN

Can't access

 

When click connect from CAPSULE VPN application "This site's certification is expired error." From desktop it's normal. How to troubleshoot.

7 Replies
MartinTzvetanov
Advisor

Check the certificates you have in GW properties -> IPSec VPN.
Baasanjargal_Ts
Advisor
Advisor

Checked, it was expired. Then I renewed and installed policy. But problem not solved yet.
AndreiR
Employee
Employee

@Baasanjargal_Ts 

You should renew certificate under Mobile Access – Portal Settings. Capsule VPN communicates with security gateway using certificate from Mobile Access Blade.

Baasanjargal_Ts
Advisor
Advisor

How can i renew it. There is no button to renew it. 

0 Kudos
MartinTzvetanov
Advisor

Generate a new cert and use replace on that section
0 Kudos
Baasanjargal_Ts
Advisor
Advisor

replaced. But it was no luck.
0 Kudos
AndreiR
Employee
Employee

Better to open ticket with support.
0 Kudos

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