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Hello forum friends, I am a student who is undergoing an internship at a bank. The office required me to download the Checkpoint VPN app in order to work from home using the remote work feature. The problem is when I have installed the application, I click on the padlock icon in the notification tray, and right-click on the icon. Then click on the VPN option or Connect to or Connect. But when I click those three things nothing happens.
The version of the checkpoint VPN I'm using is version E86.10_CheckPointVPN.
When I check on services.msc, it turns out the Check Point VPN has depedency error 1068.
Here's my specification.
Operating System
Windows 10 Home Single Language 64-bit
CPU
AMD Ryzen 5 Mobile 3550H 53 °C
Picasso 12nm Technology
RAM
16.0GB Dual-Channel Unknown @ 933MHz (17-17-17-39)
Motherboard
ASUSTeK COMPUTER INC. FX505DT (FP5)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1650 (ASUStek Computer Inc) 45 °C
512MB ATI AMD Radeon Vega 8 Graphics (ASUStek Computer Inc)
SLI Disabled
CrossFire Disabled
Storage
465GB Samsung SSD 860 EVO 500GB (SATA (SSD)) 48 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
Thank You!
Turns out that what was causing the problem was the "Riot" client Valorant clashing with the VPN, this refers to the forum https://linustechtips.com/topic/1370433-riot-vanguard-is-blocking-this-file-named-vnaapsys-which-ca...
I consulted with my coworkers, the problem was fixed by opening Regedit "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vna_ap" and changing the value of one of the DWORD "Start" to 0.
What build of Windows 10?
Did you check for other Check Point services in services.msc to ensure they are started?
Did you check the following SK:
First thing I would do is reinstall the client. If still same issue, then follow what @Norbert_Bohusch suggested, it seems like very logical way to fix this issue.
Andy
Turns out that what was causing the problem was the "Riot" client Valorant clashing with the VPN, this refers to the forum https://linustechtips.com/topic/1370433-riot-vanguard-is-blocking-this-file-named-vnaapsys-which-ca...
I consulted with my coworkers, the problem was fixed by opening Regedit "Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vna_ap" and changing the value of one of the DWORD "Start" to 0.
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