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Finding Log by the UserCheck Reference Number

hey

what is the purpose of the Reference Number on the UserCheck block page if i cannot search it on the SmartLog, or there is a special way to search it there ? 

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3 Replies
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Champion
Champion

I believe your logging should be configured as detailed or extended in order to see the User Check events in a SmartLog.

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It should show up in SmartLog. That's exactly the purpose of this number. It it does not show up, you have an issue with SmartLog.

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Contributor

In R80.20 try finding it between asterisks, like

*reference_numer*