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Dor_Marcovitch
Advisor
‎2018-07-24 02:12 AM

Finding Log by the UserCheck Reference Number

hey

what is the purpose of the Reference Number on the UserCheck block page if i cannot search it on the SmartLog, or there is a special way to search it there ? 

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3 Replies
Vladimir
Champion
Champion
‎2018-07-24 07:13 AM

I believe your logging should be configured as detailed or extended in order to see the User Check events in a SmartLog.

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Pedro_Espindola
Advisor
‎2018-07-24 07:13 AM

It should show up in SmartLog. That's exactly the purpose of this number. It it does not show up, you have an issue with SmartLog.

Aitor_Carazo
Contributor
‎2019-01-08 12:35 AM

In R80.20 try finding it between asterisks, like

*reference_numer*

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