upgrade option missing 80.40

[nflnetwork29]

hi i would like to upgrade my log server to latest 80.40 however the "upgrade" option is not showing 

deployment agent is latest version , not sure what im doing wrong ,. 

[Ido_Shoshana]

Hi Nick,

Can you provide more details?

From which version you are trying to upgrade the log server? is there any HF/JHF installed on your machine?

Which Deployment agent version you used?

We will try to reproduce and investigate it on our labs as well.

Thanks,

Ido

[Gal_Osherov]

Hi,

Adding to Ido's reply,

If you could send us Deployment Agent logs it would be very helpful.

Please run "da_cli collect_logs" and send the file to galos@checkpoint.com.

Thanks, 

Gal

[Gal_Osherov]

Hi again,

If you could also attach "/opt/CPInstLog/collect_mgmtpuv_output.log" that would be great.

Thanks,

Gal

[nflnetwork29]

how do i get these files ?

[Boaz_Orshav]

On the machine where the verification fails, from expert mode, please run "da_cli collect_logs"

The command creates a tgz on the same directory where you run it, including all the logs required for the analysis 

[Ido_Shoshana]

Hi Nick,

Can you update on your side?

Can you share the files Boaz /Gal asked for?